How We Saved One Client Over $10,000 a Month on IT Costs

At Serian Technologies, we're not just about fixing IT problems—we're about making your technology work smarter, not harder. One of the ways we do that is by helping organizations cut wasteful spending.

We recently worked with a mid-sized client who was burning through thousands of dollars each month on unnecessary or bloated IT expenses. After a full review of their systems, we helped them save over $10,000 every single month. Here’s how.

Step 1: Identify the Waste

When we arrived, they were using:

• An outdated service desk platform that cost thousands each year

• Subscription-based software for every user, including tools they rarely used

• Several legacy solutions put in place years ago by past IT staff, never re-evaluated

These tools weren’t just expensive—they were slow, clunky, and frustrating to use.

Step 2: Replace Overpriced Software with Smarter Alternatives

Service Desk Overhaul

They were paying a premium for a service desk product that didn’t deliver. The platform was complicated, lacked proper reporting tools, and had poor user experience.

We migrated them to SolarWinds Service Desk—a clean, affordable, cloud-based system with:

• Better automation

• Intuitive interface

• Integration with existing tools

• Drastically lower licensing costs

That move alone saved them several thousand dollars monthly.

Ditching Subscription Fatigue

Dozens of users had individual Adobe Acrobat subscriptions—costing over $15 per user each month. Most of them only used it to view and sign PDFs.

We switched them to PDF-XChange Editor, a one-time purchase tool that handled all their needs for a fraction of the cost—with no ongoing payments. That single change dropped their monthly cost by hundreds.

Step 3: Review All Tools Regularly

Part of the problem was inertia—no one had looked at these tools in years. So we helped them:

• Audit all recurring software expenses

• Evaluate what tools were actually being used

• Cancel, consolidate, or replace where it made sense

The Result

By the time we were done, the client was:

• Saving over $10,000/month

• Using better tools that were easier for staff

• More secure and scalable thanks to modern cloud solutions

• Able to reinvest those savings into new initiatives

What This Means for You

If your organization hasn’t reviewed its IT stack recently, chances are you’re overpaying too. Especially if:

• Your software was selected years ago

• You’re stuck in multiple subscription plans

• Your team complains about tools being slow or hard to use

We can help you audit and modernize your IT without sacrificing performance—and in most cases, you'll save money immediately.

Let’s talk about what you’re spending. We might be able to cut that bill in half.
Contact Serian Technologies Now