Milefold
Mileage tracking for field staff.
Drivers record trips from their phone. The office reviews, approves, and exports reimbursement reports without chasing anyone for a spreadsheet.
Serian Technologies
We run your IT. And we build
the software it’s missing.
Managed IT, cybersecurity, and custom software for Massachusetts businesses and non-profits. Twelve years in, every engagement still starts the same way: we look at what you actually have and tell you the truth about it.
Serving Massachusetts organizations since 2012
Where to start
Two ways in
Most organizations come to us for one of these and end up using both.
Run our IT
You have a team that shouldn’t be troubleshooting printers, a network nobody has audited in years, and software that renews on its own. We take all of it: help desk, monitoring, servers, licensing, and security.
See managed servicesBuild our software
Nothing off the shelf fits the way you work, or the thing you need was designed for a company ten times your size. We design and build it: web, mobile, and desktop, then support it like everything else we run.
See what we buildThe problem
The cost of technology nobody owns
Most of the organizations we meet aren’t broken. They’re just carrying a handful of things that were never quite anyone’s job.
- Password resets and lockouts that route to whoever picks up first
- A backup that hasn’t been tested since the day it was set up
- Five tools that each do part of the job and none that talk to each other
- Licenses renewing every month for people who left last year
- A client security questionnaire sitting unanswered in someone’s inbox
- One person who knows how it all fits together, and no documentation
None of it shows up as a line item. It shows up as your team’s time.
How we work
A short, honest start
You don’t have to commit to anything to find out where you stand.
- 01
A conversation
Thirty minutes. You tell us what’s not working and what you’re worried about. No cost, no obligation, and no pitch if we’re not the right fit.
- 02
A 48-hour assessment
We review your environment and send back a written IT and security snapshot within 48 hours: what’s exposed, what’s redundant, and what we’d fix first. It’s yours to keep either way.
- 03
The right tools, ours or not
Some of what you need we’ve already built, and it comes with your service. Some of it we haven’t, and we’ll point you to the best option on the market instead. Then we run it.
Our own software
Some of it we have already built
We build tools for the problems we kept meeting across our clients. If the assessment turns up a need one of these already covers, it comes with your service. If it doesn’t, we’ll help you find what does.
WorkerMeter
Proof the work was done.
GPS has to place the worker at the site before they can clock in, and before-and-after photographs travel with the timesheet for approval.
CentreCareOS
Childcare operations in one place.
Attendance, billing, parent communication, and staff scheduling for daycare centers and preschools, instead of four systems that don’t speak.
More in development.
Services
What We Do
Remote Help Desk Support
Your team gets a person, not a ticket queue. Lockouts, device trouble, and the small things that stop work.
IT Systems Monitoring
We see the failure before you do, so it gets fixed on a Tuesday afternoon instead of a Saturday night.
Server & Network Management
Infrastructure that stays boring. Proactive management, capacity planning, and no surprise outages.
SaaS Implementation
Microsoft 365, Google Workspace, Okta and the rest, deployed properly. One sign-in, the right permissions, no orphaned licenses.
Cybersecurity Solutions
Answer a client security questionnaire without dread. Assessments, policies, monitoring, and training people finish.
Web Design & Development
A website that does a job. Fast, findable, and yours to update without calling us.
Mobile & Desktop Software
The tool that doesn’t exist yet. Cross-platform applications built around how your team actually works.
Platforms we deploy and manage
Our pledge
Best-in-class, or it’s on us
Serian Technologies has spent twelve years helping Massachusetts businesses and non-profits navigate their technology. In that time the standard hasn’t moved: everything we put in front of you has to be the best version available for your situation. If ours isn’t, we say so and recommend what is.
And if you ever decide to move off something we provided, we help you migrate. We don’t build exits into contracts and we don’t hold data hostage. Getting it right matters more to us than keeping you.
12+Years
50+Technologies
100+Clients
99.9%Uptime
Testimonials
What Our Clients Say
“
The work that Serian Technologies does is simply incredible. They made a great effort to make my staff comfortable as they provided much needed training on Microsoft services.
HR
Heather R“
We truly haven't looked back since approaching Serian Technologies to provide our company with IT support services. Their staff are friendly and knowledgeable, making our transition to new technologies as easy as possible.
EY
Emmanuel Y“
I made an amazing decision to choose Serian Technologies to help our company to get started in making the right technological decisions. As a small retail business it was important that we found the right people to guide us.
GD
Gyamfi DContact
Let’s Work Together
Tell us what’s not working and we’ll get back to you within one business day.
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