Milefold
Mileage tracking for staff who drive for work.
Drivers log each trip on their phone. Managers review and approve the trips, then export reimbursement reports, so nobody has to collect spreadsheets at the end of the month.
Serian Technologies
We run your IT. And we build
the software it’s missing.
Managed IT, cybersecurity, and custom software for Massachusetts businesses and non-profits. Twelve years in, every engagement still starts the same way: we look at what you actually have and tell you the truth about it.
Serving Massachusetts organizations since 2012
Where to start
Two ways in
Most organizations come to us for one of these and end up using both.
Run our IT
We act as your IT department, so you don’t have to hire one. We look after your computers, network, servers, email, software licenses, and security, and your staff call us whenever something goes wrong.
See managed ITBuild our software
When off-the-shelf software doesn’t fit how you work, we build software that does: web, mobile, and desktop apps made for your organization. After launch we keep hosting, updating, and supporting them, the same way we look after the rest of your IT.
See what we buildThe problem
When IT is nobody’s job
Without an IT team, the work falls to whoever happens to be nearby. Most of it gets done. Some of it quietly doesn’t.
- Staff locked out of their accounts, waiting on whoever knows the fix
- Backups nobody has checked, so nobody knows if they’d work
- Several tools that each do part of the job and don’t share information
- Monthly subscriptions still being paid for people who left last year
- A client’s security questionnaire that nobody knows how to answer
- One person who knows how everything fits together, and nothing written down
It never shows up as a bill. It shows up as hours your team spends on work that isn’t theirs.
How we work
Three steps to get started
You’ll know where your IT stands before you commit to anything.
- 01
A free 30-minute call
Tell us what isn’t working and what worries you. There’s no obligation, and if we aren’t the right fit, we’ll tell you.
- 02
Your assessment within 48 hours
We review your systems and send you a written report on your IT and security: what’s at risk, what you’re paying for twice, and what we’d fix first. You keep it whether or not you hire us.
- 03
We take it from there
We set up and run everything you need. If we’ve built a tool for the job, it comes with your service. If we haven’t, we use the best one on the market.
Our own software
Software we’ve built
We built these after running into the same problems at client after client. If your assessment shows you need one, it comes with your service.
WorkerMeter
Timesheets that show the work got done.
Workers can only clock in when their phone’s GPS shows they are at the job site. They take before-and-after photos, and the photos are attached to the timesheet their manager approves.
CentreCareOS
Software for running a childcare center.
Attendance, billing, messages to parents, and staff schedules for daycares and preschools, in one app instead of four systems that don’t share information.
Endmark
Email signatures for Microsoft 365.
Design one signature and Endmark fills in each person’s name, title, and contact details from your company directory. It adds signatures in Outlook through an add-in, or on the mail server so messages sent from phones get one too. Nothing changes until an admin publishes it.
EasyManage
Microsoft 365 administration in one desktop app.
Manage users, groups, devices, roles, Exchange, SharePoint, and Teams from one window instead of jumping between admin centers. Onboarding templates set up every new hire the same way, and every change is logged.
Fyter
Security monitoring for Windows computers and Microsoft 365 email.
An agent on each Windows computer watches for signs of an attack and blocks the most dangerous ones automatically. Suspicious email gets a warning written into it before anyone clicks. Every alert explains in plain language what happened and what to do next, so a small IT team can act without a security analyst.
Switchyard
Domain redirects with HTTPS built in.
Point an old domain at Switchyard and choose where its visitors should land. Redirects work over HTTP and HTTPS, certificates are set up for you, and you can see where the traffic comes from by country, referrer, and device.
More in development.
Services
What we do
Remote Help Desk Support
When something stops your staff from working, they reach a real person who fixes it: lockouts, password resets, and laptop or printer problems.
IT Systems Monitoring
We watch your systems and catch problems early, so they get fixed on a Tuesday afternoon instead of a Saturday night.
Server & Network Management
We maintain your servers, Wi-Fi, and network, keep them updated, and plan ahead so you don’t run out of room as you grow.
Cloud App Setup
We set up Microsoft 365, Google Workspace, Okta, and similar tools properly: one sign-in per person, the right access for each role, and no licenses paid for people who don’t use them.
Cybersecurity
We find where you’re exposed and fix it, write your security policies, monitor for threats, and train your staff. Client security questionnaires stop being a scramble.
Web Design & Development
A fast website that people can find on Google and that you can update yourself.
Mobile & Desktop Software
Apps for phones and computers, built around the way your team works, for when the tool you need doesn’t exist yet.
Platforms we deploy and manage
Our pledge
The best option for you, even when it isn’t ours
For twelve years, Serian Technologies has looked after the technology of businesses and nonprofits across Massachusetts. Our rule hasn’t changed in that time: everything we give you has to be the best option for your situation. If something of ours isn’t, we’ll tell you and recommend what is.
If you ever decide to stop using something we provided, we’ll help you move to whatever replaces it. Our contracts don’t charge you to leave, and your data is always yours to take with you.
12+Years
50+Technologies
100+Clients
99.9%Uptime
Testimonials
What Our Clients Say
“
The work that Serian Technologies does is simply incredible. They made a great effort to make my staff comfortable as they provided much needed training on Microsoft services.
HR
Heather R“
We truly haven't looked back since approaching Serian Technologies to provide our company with IT support services. Their staff are friendly and knowledgeable, making our transition to new technologies as easy as possible.
EY
Emmanuel Y“
I made an amazing decision to choose Serian Technologies to help our company to get started in making the right technological decisions. As a small retail business it was important that we found the right people to guide us.
GD
Gyamfi DContact
Let’s Work Together
Tell us what’s not working and we’ll get back to you within one business day.
Or skip the message and pick a time now:
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible.